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Introduction

The privacy of our website users is of great importance to us, and we are committed to protecting it. These policies explain how we use your personal information.

By agreeing to the use of cookies when you first visit our website, in accordance with the provisions of these Policies, you consent to our use of cookies each time you visit.

B. Intellectual Property Rights This document was created using a template from SEQ Legal (seqlegal.com) and modified by Website Planet (www.websiteplanet.com).

C. Collection of Personal Data

We collect, store, and use the following types of personal data:

  • Information about your computer, including your IP address, geographical location, browser type and version, and operating system;

  • Information about your visits to and use of this website, including referral sources, visit duration, pages viewed, and site navigation paths;

  • Information you provide when registering on our website, such as your email address;

  • Information you enter when creating a profile on our website—such as your name, profile pictures, gender, date of birth, marital status, hobbies and interests, education, and employment details;

  • Information, such as your name and email address, provided when subscribing to our emails and/or newsletters;

  • Information you enter while using the services on our website;

  • Information generated during the use of our website, including when, how often, and under what circumstances you use it;

  • Information related to any purchases, services used, or transactions made via our website, including your name, address, phone number, email address, and credit card details;

  • Information you post on our website with the intention of publishing it on the Internet, including your username, profile pictures, and the content of your posts;

  • Information contained in any communications you send to us via email or through our website, including the communication content and metadata;

  • Any other personal information you send to us.

Before you disclose the personal information of another person to us, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with these policies.

D. Use of Your Personal Information

Personal information submitted to us through our website will be used for the purposes specified in these policies or on the relevant pages of the website. We may use your personal information for the following purposes:

  • Administering our website and business;

  • Personalizing our website for you;

  • Enabling your use of the services available on our website;

  • Sending you goods purchased through our website;

  • Providing services purchased through our website;

  • Sending you statements, invoices, and payment reminders, and collecting payments from you;

  • Sending you non-marketing commercial communications;

  • Sending you email notifications you have specifically requested;

  • Sending you our email newsletter if you have requested it (you can inform us at any time if you no longer require the newsletter);

  • Sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

  • Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

  • Handling inquiries and complaints made by or about you relating to our website;

  • Keeping our website secure and preventing fraud;

  • Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service); and

  • Other uses.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

Without your explicit consent, we will not provide your personal information to any third party for their or any other third party's direct marketing.

E. Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in these policies.

We may disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in these policies.

We may disclose your personal information:

  • To the extent that we are required to do so by law;

  • In connection with any ongoing or prospective legal proceedings;

  • To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in these policies, we will not provide your personal information to third parties.

F. International Data Transfers

Information that we collect may be stored, processed, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with these policies.

Information that we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States, Russia, Japan, China, and India.

Personal information that you publish on our website or submit for publication on our website may be available via the internet around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this Section F.

G. Retaining Personal Information

This Section G sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Without prejudice to the other provisions of this Section G, we will usually delete personal data falling within the categories set out below at the date/time set out below:

  • Personal data will be deleted on December 31 of the current year;

  • at 12:00 noon.

Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law;

  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

  • To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

H.

Protection of your personal information

We will take adequate technical and organizational measures to prevent the loss, unlawful use or falsification of your personal information.

We will store all personal information provided by you on our secure (both password and firewall) servers.

All electronic financial transactions made using our site will be protected by data encryption technology.

You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the World Wide Web.

You are solely responsible for keeping your password to access our website confidential. We will never ask for your password (except when you try to log in to your account on our site).

Q. Changes and Amendments

We reserve the right to periodically make changes and amendments to these rules, and to publish their new version on our website. You should check this web page periodically to make sure you understand the changes made to these rules. We may also notify you of changes to these policies by sending you an email or through our site's private messaging system.

I. Your rights

You can instruct us to provide you with any personal information we hold about you; provision of such information will be carried out in the following cases:

payment of fees;

providing relevant proof of your identity (we usually accept a notarized photocopy of your passport and an original copy of your utility bill to prove your current address).

We reserve the right to refuse to provide information at your request, within the limits of current legislation.

You have the right to instruct us not to process your personal information for marketing purposes.

In practice, you will usually either consent in advance to us using your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your information for marketing purposes.

I. Third Party Websites

Our website contains hyperlinks to, and details about, the websites of third party companies and individuals. We have no management tools, and are not responsible for the privacy policies and practices of third parties and companies in this industry.

Y. Update of information

Please notify us promptly if your personal information we hold needs to be updated or corrected.

J. Files-Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. Subsequently, the identifier is sent back to the server each time the browser requests a web page from the server. Cookies can be either "permanent" or "session": permanent will be stored by the browser and will be valid until the expiration date, unless deleted by the user in advance; "session" ones, on the contrary, will be deleted after the end of the session with the site or after closing the browser. Cookies usually do not contain any information that identifies the user. However, your personal information that we have may be linked to information stored and obtained from cookies. We use both persistent and session cookies on our website.}

The names of the cookies we use on our website and the purposes for which they are used are listed below:

On our website, we use Google Analytics and Adwords to recognize the computer when the user visits the website;


Most browsers give you the option to refuse the use of cookies, for example:

in Internet Explorer (version 10), you can block using the cookie management settings available in the menu "Tools" - "Internet Options" - "Privacy" - "Advanced" ("Tools," "Internet Options," "Privacy," "Advanced");

in Firefox (version 24) you can block all cookies by clicking "Tools" - "Options" - "Privacy": in the drop-down menu, select "Use custom log settings" and uncheck "Accept cookies from sites "; and finally

in Chrome (version 29) you can block all cookies by going to Settings and Controls and selecting Settings - Show advanced settings and Content settings and then selecting Prevent sites from sending any data ” under the heading “Cookies”.


Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use many features of our website.


 

You can delete cookies that are already stored on your computer, for example:

in Internet Explorer (version 10), you must delete cookies manually (see http://support.microsoft.com/kb/278835 for instructions on how to do this);

in Firefox (version 24), cookies can be deleted by going to the menu "Tools" - "Options" - "Privacy": in the drop-down menu, select the item "Use custom log settings", click "Show Cookies" and then - "Delete all Cookies”;

in Chrome (version 29) you can delete all cookies by going to Settings and Controls and selecting Settings - Show advanced settings and Clear Browsing Data, before selecting Delete Cookies and other site data and plugins".


Deleting cookies will have a negative impact on the usability of many websites.

Website Planet assumes no liability and advises you to seek professional legal advice before using the above template on your website.

PUBLIC OFFER AGREEMENT

1. DEFINITION OF TERMS
1.1. In this Public Offer Agreement (hereinafter referred to as the "Agreement"), the terms are used in the following meanings:
acceptance - acceptance of the offer by the site visitor;
site visitor - a person who enters the site;
offer – an offer to conclude an electronic contract taking into account the stated conditions;
website – online resource https://www.ivanenko.store;
buyer - a website visitor who placed an order on the website;
the seller is L.M. Ivanenko, registered as a natural person-entrepreneur, information about which is contained in the Unified State Register of Legal Entities, Natural Persons-entrepreneurs and public organizations;
product – sheet music in PDF format and music in mp3 format, posted on the website;
site participant (user) – a site visitor who has registered on the site for the purpose of communicating with other site participants (users), receiving newsletters, leaving comments, etc.
2. GENERAL PROVISIONS
2.1. This contract is a public offer to conclude an electronic contract for the sale of electronic digital goods, according to which the buyer pays for the goods the amount of money specified on the website, the seller undertakes to transfer the goods to the buyer by sending a link to download them to the buyer's e-mail address, and the buyer accepts the goods by receiving an email.
2.2. This Agreement is regulated by the current legislation of Ukraine, including, but not limited to, Chapter 54 of the Civil Code of Ukraine, the Law of Ukraine "On Protection of Consumer Rights", the Law of Ukraine "On Electronic Commerce".
2.3. The seller considers himself obliged to fulfill the terms of this Agreement in each case of acceptance.
2.4. The buyer and the seller are considered parties to this Agreement.
2.5. The seller certifies that he has intellectual property rights to the goods and transfers under this Agreement the rights to use the "work", namely the template of the legal document, which is the goods under this Agreement.
3. PRICE OF GOODS
3.1. The price of the product is determined on the description page of each product. The seller has no right to demand from the buyer an additional payment for the goods that have already been ordered by the buyer under the conditions specified on the website at the time of placing the order, unless this Agreement has been terminated by the buyer on the basis of clause 12.2. of this Agreement.
4. ACCEPTANCE (PLACEMENT OF ORDER)
4.1. The seller is obliged to provide the buyer with the necessary and reliable information about the product in the product description.
4.2. The buyer's right to review the product is realized by posting photos of the first pages of the product and a comment on it on the website. Due to the specifics of the product, the full text of each product (document) is not available for reading on the website.
4.3. Acceptance is carried out by placing an order by the site visitor. It is assumed that the website visitor has read the terms of this Agreement and accepted them, as well as read the description of each ordered product.
4.4. In case of erroneous acceptance of the order, the Buyer may:
a) not to pay for the order, thereby terminating the concluded Agreement after five days from the date of its conclusion;
b) contact the seller by e-mail with a request for a refund, if the link to download the product(s) has not yet been sent to the buyer. In this case, the buyer is obliged to return the funds immediately, but no later than within the 1st working day;
c) contact the seller with a request for exchange of goods (goods), if a false acceptance was made due to incorrect choice of goods. In such a case, the seller may decide to exchange the goods (goods) even if the link has already been (were) sent to the buyer, or on partial such exchange, or on refusal of such exchange.
4.5. For acceptance, it is sufficient for the buyer to specify the buyer's e-mail address, to which the seller sends a link to download the product(s).

Specifying by the buyer other personal data (phone number, name, surname, postal address, etc.) is optional and is carried out by the buyer at his own discretion.
4.6. The buyer can make an acceptance by filling out the "BUY IN ONE CLICK" form.
5. DELIVERY OF GOODS
5.1. In the case of online payment, the goods are transferred automatically and immediately at the time of payment for the placed order.
5.2. The transfer of the goods is carried out by sending the link to download the ordered goods (ordered goods) to the e-mail address specified by the buyer.
5.3. When clicking on the download button, a file is downloaded to the buyer's device in the format that contains two files in the format of a file with the ordered template and a file with a comment on it.
5.4. The template file is free of any passwords and available for filling and/or editing by the buyer.
5.5. The links to download templates are active for 30 days from the date of sending the email with the link.
5.6. The goods are considered accepted by the buyer, if the seller, using software, sent a link to download the goods (goods) to the e-mail address specified by the buyer.
5.7. The buyer may not claim non-receipt or rejection of the product in the event that he provided an incorrect email address, but may ask the seller to correct the information regarding the buyer's email address and/or send the product to the correct email address.
5.8. The buyer cannot claim non-receipt or rejection of the goods if he did not open the email and/or did not use the link(s).
6. FEATURES OF CONTRACT CONCLUSION AND PERFORMANCE IF THE BUYER CHOOSES THE OFFLINE PAYMENT OPTION
6.1. If the buyer chooses the offline payment option, the seller will send an invoice for the payment of the order to the buyer's e-mail within the first working day.
6.2. The invoice sent by the seller in accordance with clause 6.1. is valid for five days from the date of placing the order by the buyer.
6.3. In the event that the buyer needs the original invoice and act of acceptance and transfer of digital goods (digital goods), the buyer informs the seller about such a need and provides information about the recipient of such documents (name of the legal entity, EDRPOU code, postal address).
7. WARRANTY OBLIGATIONS
7.1. The seller guarantees the quality of the product.
7.2. Within 14 days from the date of receipt by the buyer of the link to download the product(s), the buyer can request free of charge elimination of product defects or a refund for a low-quality product. In the case of sending an application for a refund, the buyer is obliged to describe the detected defects that cannot be eliminated and which caused the application for a refund.
8. OBLIGATIONS OF THE PARTIES
8.1. The parties undertake to act in good faith, treat each other with respect and strive to fulfill their obligations under the Agreement in the best possible way.
8.2. The seller undertakes to ensure the relevance (compliance with current legislation) of all goods posted on the site, as well as to indicate the date of their placement on the site or the last update.
8.3. In the case of receiving from the buyer an application for the elimination of defects within 14 days from the date, the seller is obliged to eliminate the defects indicated by the buyer within the 1st working day.
8.4. In the event that the wishes of the buyer, expressed in the application for the elimination of defects, are essentially wishes for the adaptation of the document to the individual and non-standard needs of the buyer, the seller can offer the buyer such a service on a paid basis, or return the funds.
8.5. The buyer undertakes to use the goods for his own needs and cannot transfer them to third parties.
9. PROCEDURE FOR EXCHANGE OF MESSAGES AND INFORMATION BETWEEN THE PARTIES
9.1. The parties can exchange messages and information using e-mail, telephone communication (including text messages, messages in Viber, WhatsApp, Telegram messengers, as well as using LivingChat on the seller's website.
10. PROCESSING AND PROTECTION OF PERSONAL DATA
10.1. By placing an order on the website, the buyer consents to the seller's transfer of his personal data, which he entered when placing the order or filling out the "BUY IN ONE CLICK" form.
10.2. When placing an order, the buyer must specify an e-mail address, and optionally (optionally) can specify a contact phone number, surname, first name, address, city, zip code.
10.3. When the buyer submits an application for a refund, the buyer additionally provides bank details (bank card number) to which the seller can transfer funds.
10.4. The buyer's personal data may not be transferred to other persons (distributed) without the buyer's consent, except when the transfer (distribution) of personal data is provided for by current legislation.
11. RETURN OF GOODS
11.1. Given the specifics of the product, namely the irrelevance of its return for the seller and the possibility of its use by the buyer and subsequent "return" to the seller, the good faith of the parties, provided for in clause 8.1, becomes especially important. of this Agreement.
11.2. The goods are considered "returned" to the seller if the buyer sends a request for a refund.
11.3. The seller is obliged to return the funds to the buyer within three working days from the moment of receipt of a duly completed application for refund.
11.4. In the event that the buyer applies for a refund without proper justification, or makes such requests repeatedly (more than once), the seller can conclude that the buyer has abused his rights and refuse further relations with such a buyer by sending a letter with the appropriate content to e-mail address of the buyer.
12. TERM OF THE AGREEMENT AND ITS EARLY TERMINATION
12.1. This Agreement is valid until the parties fully fulfill their obligations under it.
12.2. If the buyer does not pay for the order within five working days from the date of placing the order, it is considered that the buyer has terminated the contract unilaterally.
13. OTHER TERMS
13.1. Delivery of the product(s) to the buyer's e-mail address is free of charge.
13.2. The parties may not transfer rights and/or obligations under this Agreement to third parties without the written consent of the other party.
14. ADDRESSES AND DETAILS OF THE PARTIES
14.1. Address and details of the Buyer:
FOP Ivanenko Larisa Mykhailivna
RNOKPP 2669909727
Email address: larisa.ivanenko52@gmail.com
Location address: 04215, Kyiv, 38 Svobody prospect, square 58., contact +380955456928
14.2. The buyer's address and details are indicated by him when placing an order on the website and/or exchanging messages.

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